Job Description:

• Remote/Virtual
• Flexible Hours
• 20 Hours Per Week

This position will be responsible for important work, including:

1. Client Communication:
   a. Respond to client calls, texts, and emails. Proactively call clients to check in and provide updates to the client throughout the life of their case.
   b. Explain to clients in plain English how the different types of insurance coverage work.
   c. Show empathy and kindness to our injured clients who have anxiety, stress, and fear about this whole process.
   
2. New client file setup:
   a. Get new client files up and running.
   b. Send letters of representation to insurance companies, obtain insurance information, police reports, photographs, and accident information.
   c. Coordinate medical treatment and ensure providers have correct insurance to bill.
   d. Assist clients with property damage and rental cars.
   
3. Settlement Demand Preparation:
   a. Request medical records and bills.
   b. Draft settlement demands.
   c. Confirm subrogation and provider balances.

Do you love working with clients and helping people through a difficult situation? Do you enjoy solving problems and working in an area of law that keeps you on your toes? Are you looking for a firm that cares about you as much as the bottom line? Then this could be the right opportunity for you.

We are an entrepreneurial car accident injury law firm that is on track for aggressive growth, and we need an experienced legal assistant or paralegal to join our team and work directly with the owner, attorney, and clients to support the team and help our clients.

Please send Resumes & Cover Letter to James@BanksLawWA.com.